Relieving discomfort and restoring appearance

Tearing Disorder (Nasolacrimal Duct Obstruction) Treatment

Tearing disorders occur when the tear duct (nasolacrimal duct) is narrow or blocked, so tears cannot drain properly and overflow onto the cheeks. Treatment aims to clear the blockage, relieve watering, and prevent infections in both children and adults.
Young woman wiping tears from her eyes with a tissue, showing redness due to conjunctivitis.

Common signs needing attention

Who should get checked for Tearing Disorder?

    Man in a mustard sweater wiping a tear from his eye with a white tissue against a lavender background.
    An eye examination is recommended if tearing is frequent or persistent, especially when it affects daily activities.

    You may benefit from assessment if you notice:
    • Constant watery eye on one or both sides, indoors and outdoors.
    • Mucus or discharge at the inner corner of the eye, with or without redness.
    • Recurrent “conjunctivitis” in the same eye, especially in infants.
    • Swelling or tenderness over the inner corner of the eyelids (possible infection of the tear sac).
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What is involved in Tearing Disorder Treatment?

From simple massage to day‑surgery procedures

The treatment plan depends on age, severity of symptoms, and whether the obstruction is partial or complete.

Typical care pathway:

  1. Detailed examination

    The specialist checks the eyelids, puncta and tear drainage system, and may gently flush the duct to see if it is open or blocked.

  2. Initial conservative care

    For many infants and some adults, simple measures such as lacrimal sac massage, lid cleaning and short courses of antibiotic drops (when discharge is present) are used first.

  3. Planning a procedure if needed

    If tearing persists or infections recur, minimally invasive procedures or tear‑duct surgery are discussed.

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Types of Tearing Disorder Treatment

Different options for babies, adults and recurrent cases

Treatment depends on the severity of your condition. Options range from lifestyle adjustments and medication to advanced therapies and surgery. Your treatment plan will be personalized to suit your needs and goals.

Conservative Care & Massage

Lacrimal sac massage and keeping the lids clean help clear mild cases, especially in infants under 6–12 months.

Best for: Most infants, as many cases clear naturally.

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Probing of the Tear Duct

A probe gently clears the duct obstruction, often done under light anaesthesia in children or local anaesthetic in adults.

Best for: Persistent obstruction in infants or adults with simple blockage.

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Silicone Intubation (Stenting)

Soft silicone tubes keep the duct open while it heals. Tubes are removed once stable.

Best for Partial narrowing or re-blockage after probing.

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Balloon Catheter Dilation / Dacryoplasty

A balloon is inflated inside the duct to widen a narrow segment. This is often combined with a temporary stent.

Best for: Partial obstructions in children or adults.

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Dacryocystorhinostomy (DCR)

A new drainage channel is created to bypass the blocked duct, providing a permanent tear drainage solution.

Best for: Complete obstructions or recurrent infections when other treatments fail.

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Smooth recovery timeline

What to expect during recovery

Recovery varies depending on the treatment performed. Some treatments offer quick relief, while others may take a bit longer for complete healing.

  • Immediately After Treatment

    You may experience mild swelling, discomfort, or drainage, especially after probing or stenting. Follow your post-care instructions and avoid rubbing the eyes.

  • The First Few Days to Weeks

    If you had a more invasive treatment like DCR, mild bruising or swelling may persist for a few days. Continue any prescribed medications and avoid activities that may strain the eyes.

  • Full Recovery

    Most procedures offer full recovery within a few weeks, though stenting may take longer. Follow-up appointments are important to monitor healing and ensure the duct remains open.

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Clarifying Your Concerns

frequently asked questions

We understand that eye surgery—especially for seniors—can feel daunting. Here are honest, transparent answers to the questions we hear most often from patients and their families

A nasolacrimal duct obstruction (NLDO) occurs when the tear duct becomes blocked, preventing tears from draining properly, leading to excessive tearing or watery eyes.

NLDO can be caused by a variety of factors, including congenital issues in infants, infections, inflammation, trauma, or age-related changes that weaken the duct.

In infants, a blocked tear duct can lead to excessive tearing and eye discharge. In adults, it can cause watery eyes, frequent eye infections, or discomfort. If symptoms persist, a medical evaluation is recommended.

In infants, most cases resolve on their own with gentle massage over the tear duct. If the obstruction persists, your ophthalmologist may recommend probing or, rarely, surgery.

In adults, treatment may involve lacrimal duct probing to remove the blockage, or in more severe cases, dacryocystorhinostomy (DCR) surgery to create a new drainage pathway for the tears.

Probing is typically performed under local anaesthesia, so patients experience minimal discomfort. The procedure is quick and generally has a high success rate in relieving symptoms.

DCR surgery is recommended when other treatments fail or if the blockage causes significant symptoms. The surgery involves creating a new passage for tear drainage and is usually performed under general anaesthesia.

Yes. DCR is an MOH-approved procedure under Table 5C (Code SL804L). In 2026, Singaporeans and PRs can claim up to $2,770 from MediSave for the surgical fee, in addition to daily hospital charge limits for day surgery (up to $830). Most Integrated Shield Plans also provide coverage for medically indicated cases.

External DCR involves a small skin incision near the bridge of the nose to create a new drainage path. Endoscopic DCR is a minimally invasive approach performed through the nostril using a nasal endoscope, which avoids a skin incision. Both are established surgical techniques with high anatomical success rates (90–95%).